The hidden labour nobody measures
Below roughly two thousand pallets a month, scheduled collection works fine. Above it, a site starts spending real labour on pallet handling that has never appeared in a budget: receiving crews stacking, sorting, restacking and shifting piles to make room.
We measure it during a site survey and the number usually surprises people. Two to three full-time-equivalent hours a day is common at a mid-sized distribution centre, which is a salary line hiding inside a dock.
