What Grade A costs us
Holding a strict A standard lowers yield. Anything questionable goes to the repair bay rather than into the A pool, which means every busy week we move units out of our highest-margin product and into a cost centre.
We do it because the alternative is a rejection at a customer dock, which costs far more than the margin on a pallet. It is also the only honest way to publish a racked load rating, since a published rating with an unreliable grade behind it is a liability rather than a specification.
