Request a quote
Put this page into a quote.
The fields below reach the same yard team that wrote this page. Tell us the size, the count and the grade you think you need — we will confirm it or correct it, in writing, within one business day.
Portland, OR · email only, no phone
Pallet quality is not maintained by a supplier's intentions; it is maintained by a customer who measures. Every yard, ours included, has busy weeks where the temptation to let a marginal unit through is real.
This is the routine we recommend, written for somebody with a tape measure and no pallet training.
How it runs
Step by step
Nothing here is a black box. If a step does not fit your site, say so and we will redesign it rather than pretend.
- 01
Count the load against the delivery note
Before anything else. Count by grade if the note states grades. A disagreement is far easier to settle while the truck is still there.
- 02
Pull one pallet in ten at random
Random matters. A driver will naturally put the best units where you can see them, without any ill intent.
- 03
Measure both dimensions
48 and 40 inches, within a quarter inch for Grade A and half an inch for Grade B. Use a tape, not your eye.
- 04
Square two opposite corners
A steel square in two corners catches the twist that makes four-high stacks lean. This is the check nobody does and the one that prevents dropped loads.
- 05
Run a flat palm over the top deck
Looking for protruding fasteners. They are the single most common cause of torn packaging and the easiest thing to reject.
- 06
Flip it and look at the bottom
No board split through at a nail line. A split bottom board is the classic cause of a failure in beam racking.
- 07
Lift it
A wet pallet is eight to ten pounds heavier than a dry one and should not be racked at its published rating until it dries.
- 08
Write anything that fails on the ticket
On the ticket, not in a phone call. A written record is the only thing that reliably changes supplier behaviour.
Specifications
Numbers you can plan around
Published, honoured, and quoted back to you in writing on every order.
| Check | Grade A pass | Grade B pass | Reject if |
|---|---|---|---|
| Length and width | 48×40 ± 1/4" | 48×40 ± 1/2" | Outside tolerance on two or more units in ten |
| Diagonal squareness | Within 1/4" | Within 1/2" | Visible twist; stack leans |
| Top deck boards | 7, no plugs | 6–7, plugs ok | Fewer than 6, or any board split through |
| Bottom deck boards | 5 | 4–5 | Fewer than 4, or a split at a nail line |
| Stringers | 3 solid | 3, one companion | Any stringer cracked through |
| Fasteners | None proud | None proud | Any nail standing above the deck |
| Moisture | Dry to the hand | Dry to the hand | Visibly wet if you intend to rack it |
| Mould | None | None | Any fuzz, especially for food use |
| Pallet | Dynamic | Racked |
|---|---|---|
| 48×40 GMA Grade A | 2,800 lb | 2,200 lb |
| 48×40 GMA Grade B | 2,200 lb | 1,500 lb |
| 48×40 block 4-way | 2,500 lb | 2,400 lb |
| EPAL / Euro 1 | 3,300 lb | 2,200 lb |
| Remanufactured | 2,000 lb | 1,200 lb |
Money
How a pallet price is actually built
Four inputs, in descending order of importance. None of them is a list price, which is why we quote rather than publish.
- Today's pool depth
- How many units of that footprint and grade are physically in the yard this week. Used stock is not manufactured on demand.
- Grade and screening
- Grade A costs more than B because the yield is lower, not because the wood is different. Screened automation pools cost more again.
- Freight
- Always itemised separately. Paired loads — where your delivery rides with a collection — are priced lower because they genuinely cost us less.
- Volume and commitment
- A quarterly supply program fixes a price and reserves stock. Spot buying at peak is the most expensive way to buy pallets.
- New 48×40 palletindex 100
- Grade A recycled45–55
- Grade B recycled30–40
- Remanufactured25–35
- Repairing your own40–55% of replacement
Indicative cost index against a new pallet of the same footprint. Purchase price is typically only 5–15% of a pallet's total cost per trip — freight weight, damage and receiving-dock rework are usually larger. The full arithmetic
Process
How a first order actually happens
No sales team, no discovery call, no CRM sequence. We have no telephone, so everything below happens in writing and stays searchable afterwards.
- What we need: footprint, grade, count, ZIP, and how the pallet is handled.
- Nice to have: a photo, your dock height, whether you run forklifts or jacks.
- Not needed: a purchase order, an account, or a phone conversation.
- 01
You send the form
Every form on this site is the same form and reaches the same yard team. Required fields are validated as you type, so a mistyped ZIP or email is caught before anything is sent.
- 02
We check today's stock
Used pallet availability moves daily. You get a real count and a real date rather than a list price that was true last quarter.
- 03
A written quote, within one business day
Price per unit by grade, freight itemised separately, delivery window, and any honest reservations we have about the specification you asked for.
- 04
Delivery, count, paperwork
Signed count sheet on arrival, weight ticket where relevant, and a diversion certificate for anything we collect for recycling.
- 01
Published specifications
Grade definitions, dimensional tolerances and racked load ratings in writing. Most yards will not publish a racked figure at all.
- 02
Hand graded, four-hour triage
Two graders per line, flipped and sounded. Every inbound load is triaged within four working hours so nothing rots in a mystery pile.
- 03
Zero landfill, measured
Weighed in, weighed out, reconciled monthly. Zero pounds landfilled in 2025, with a certificate you can hand to an auditor.
- 04
Everything in writing
No phone line by choice. Every price, date and commitment lives in an email you can search, forward and hold us to.
- 05
Repair before replacement
A repair bay, a kiln, a de-nailer and a grinder on site. Repairing a pallet avoids roughly 11 kg CO₂e and costs you half of new.
- 06
Traceable by stamp
Every unit carries a Pallet Passport ID burned into a stringer. Type it in and read its species, cycles, repairs and carbon ledger.
Receiving
What to check on delivery
Eleven minutes on the first three deliveries sets the tone for the whole relationship. Do this with any supplier, including us.
| Check | How | Pass | If it fails |
|---|---|---|---|
| Overall size | Tape measure, both dimensions, one pallet in ten | Within 1/4" (Grade A) or 1/2" (Grade B) | Note it on the delivery ticket |
| Squareness | Steel square in two opposite corners | Within 1/4" on the diagonal | Reject the unit; we replace next route |
| Protruding nails | Palm flat across the top deck | Nothing catches | Reject — this is what tears packaging |
| Bottom boards | Flip one pallet in ten | No split through a nail line | Reject; it will fail in a rack |
| Moisture | Lift one. Wet pallets are 8–10 lb heavier | Feels dry, sounds sharp | Floor stack to dry, do not rack at rating |
| Mould or staining | Visual, both decks | Weathering only, no fuzz | Reject for any food-contact use |
| Grade mix | Count against the delivery note | Matches what you ordered | Ask for the count sheet to be corrected |
Write failures on the delivery ticket rather than calling — a written record is the only thing that reliably changes supplier behaviour, and we replace rejected units on the next route with no restocking charge.
Avoid these
Six expensive mistakes
Every one of these has cost a customer real money in front of us.
- 01
Buying on unit price alone
Purchase price is 5–15% of total cost per trip. Tare weight, damage rate and receiving-dock rework are usually larger line items, and none of them appear on a quote comparison.
- 02
Accepting overhang
A load extending even an inch past the deck transfers weight into the packaging instead of the pallet. Case compression strength drops sharply and the damage appears three handling events later, in somebody else's warehouse.
- 03
Racking on a dynamic rating
Dynamic is what a pallet carries while being moved. Racked — supported only at its edges — is smaller and is the only number that matters in beam racking. Ask for it in writing.
- 04
Specifying Grade A out of habit
For one-way shipping, floor stacking and closed loops, Grade B does the same job for roughly 20% less. Over-specifying is paying for appearance.
- 05
Storing pallets on bare ground
Two spare pallets as a base and a tarp that reaches the sides will keep a stack usable through a Portland winter. A soaked pallet gains nine pounds of paid freight weight and loses stiffness.
- 06
Forgetting that dunnage needs a stamp
On export loads the bracing, blocking and chocks are solid wood packaging too. One untreated board can hold an entire container at a foreign port.
The yard
What stands behind this page
- 14kpallets graded monthlytwo hand-grading lines
- 1,100heat treated per dayISPM-15, chart recorded
- 4.1M lbwood diverted last year68% reused whole
- 0 lblandfilled in 2025weighed and reconciled
What this means for your reporting
Reuse is the cheapest emissions reduction available in logistics, and it is also the easiest to document. We model a new 48×40 softwood pallet at 14.2 kg CO₂e — lumber production, fasteners, assembly and delivery — and a reuse cycle at 3.1 kg, covering collection, repair materials, yard overhead and redelivery. The difference, 11 kg CO₂e per reuse, is the figure we publish.
We also publish the caveat: that figure assumes a reused pallet genuinely displaces the manufacture of a new one. Economists call the gap leakage, and nobody in this industry can honestly claim it is zero. We think displacement is high because the pallet market is regional and price-responsive, but we will not pretend it is perfect.
Which is why we lead with the number that needs no assumptions: measured landfill diversion. Landfilled wood decomposes anaerobically and releases methane, roughly 28 times worse than CO₂ over a century. Keeping four million pounds of wood out of a hole in the ground is a benefit you can weigh.
Per-unit figures
- New pallet
- 14.2 kg CO₂e (range 12.8–16.1)
- Reused graded pallet
- 3.1 kg CO₂e
- Repaired customer-owned
- 2.2 kg CO₂e
- Avoided per reuse
- 11 kg CO₂e, published
- Wood kept in service
- 33–37 lb per unit
- Biogenic carbon stored
- ~26 kg CO₂-equivalent
Questions
Asked often
Should we inspect every delivery forever?
No. One in ten on the first three deliveries, then spot-check monthly. The point is to establish that you measure, which changes a supplier's behaviour permanently.
What if the driver disagrees?
Write it on the ticket anyway and keep your copy. Our drivers are instructed to accept a written note without argument; the yard resolves it the same day.
Can you train our receiving team?
Yes, on site, in about ninety minutes, free for program customers. We bring a jig, a square and a box of deliberately bad pallets.
Questions
What people ask about the inspection guide we hand to new customers
What is the minimum order or pickup?
No hard minimum for collection at the yard — come and take four pallets on a Saturday morning if you like. For delivery it is 50 units inside Portland metro and 150 outside it, because the truck has to earn its diesel. Outside our 180-mile fleet radius we quote through partner yards and freight, with the lane itemised.
How fast can this happen?
Standard 48×40 Grade A and B stock: same day for pickup, next day for metro delivery. Block pallets one to three days. Custom builds five to nine business days; engineered runs two to three weeks. Heat treatment is same day for booked batches and 48 hours standard. Written quotes always come back within one business day.
Why is there no phone number anywhere?
Because verbal quotes get remembered differently by different people. Since 2018 every price, date and commitment we make exists in an email you can search and forward. Most customers dislike it for about a month and then prefer it. Everything else happens in person at 3821 NW St Helens Rd, Portland, OR 97210.
Can I inspect before committing?
Please do. Visit the yard by email arrangement — closed-toe boots required, hi-vis provided — or ask for photographs of the actual pool your order would come from. We would rather lose an order than have a customer discover a surprise on their dock.
What documentation comes with it?
A written quote, a signed count sheet by grade, a weight ticket where material is weighed, heat-treatment certificates for treated batches (archived seven years), and a monthly diversion certificate for anything we collect for recycling — measured pounds kept out of landfill, which is the figure your ESG report actually needs.
What will you refuse to do?
Take methyl-bromide fumigated, chemically contaminated or fire-damaged wood. Buy marked rental-pool pallets, which belong to their operator. Promise same-day delivery outside the metro. Or quote a grade we do not think will survive your handling — we will specify downward and explain why.
Vocabulary
Terms used on this page
Defined the way a yard uses them, not the way a standards document does.
- Block pallet
- A pallet supported by nine solid blocks rather than stringers, giving true four-way entry and better racked performance.
- Bolster
- A squared timber used to block and brace loads inside trailers and containers. We re-saw ours from retired stringers.
- Chamfer
- The bevelled edge on a bottom deck board that lets a pallet jack roll on without catching.
- Companion stringer
- A second timber nailed alongside a cracked stringer to span the damage and restore the load path.
- Core
- Low-grade pallet material bought for board and fibre recovery rather than resale.
- Closed loop
- A pallet population circulating between known points and returning. Cycle time, not consumption, governs pool size.
- Deck board
- The boards nailed across stringers or blocks forming the top and bottom surfaces of a pallet.
- De-nailer
- The machine that separates deck boards from stringers and removes fasteners before fibre recovery.
Long reads
From the journal · written in the yard
- Apr 14, 2026 · 6 min
When new pallets are genuinely the right answer
We are a reuse company. Here, honestly, are the five cases where we will recommend buying new — and the three where we w…
- Feb 3, 2026 · 7 min
How many pallets do you actually need? A sizing method that works
Most companies either run out in week three or store a thousand units they never use. The calculation takes fifteen minu…
- Jan 13, 2026 · 7 min
Pallet furniture, done properly: safety, species and finish
Most internet pallet furniture is built from wood nobody checked. Here is how to do it so the result is beautiful and sa…
- Apr 15, 2025 · 5 min
In praise of the pallet collar: the most underrated object in packaging
A hinged wooden frame turns a flat pallet into a box in nine seconds, folds flat for the return trip, and lasts five yea…
Decision table
Five ways to get a pallet, compared honestly
Including the two we do not sell. Cost index is against a new wooden pallet of the same footprint.
| Option | Cost index | Trips | Repairable | Carbon per use | Best for | Watch out for |
|---|---|---|---|---|---|---|
| Grade A recycled | 45–55 | 9–14 then repair | Yes | 3.1 kg | Almost everything | Colour varies; tare varies by a few pounds |
| Grade B recycled | 30–40 | 7–11 then repair | Yes | 3.1 kg | One-way, floor stacking, closed loops | Lower racked rating (1,500 lb) |
| Remanufactured | 25–35 | 5–8 | Yes | 4.8 kg | One-way on a budget | Visibly mixed boards; 1,200 lb racked |
| New wooden | 100 | 15–20 then repair | Yes | 14.2 kg | Tight tolerances, audits, odd sizes | Pays for appearance you may not need |
| Plastic | 500–1,000 | 30–100 | No | High embodied, low per-use | Wash-down, deep freeze, pharma | Cracks end its life; not repairable |
| Rental pool | Per-trip fee | Managed | By operator | Operator's figure | Exchange networks, retail mandates | Pallets are not yours; losses are chargeable |
We sell the first four and supply plastic where a wash-down line genuinely needs it. We do not operate a rental pool, and we will not buy marked pool pallets from you — they belong to their operator. Full comparisons
Worked example
Cost per trip, calculated properly
A real comparison for a plant shipping 600 pallets a month on a weight-sensitive lane. Copy the method, not the numbers.
| Line | New pallet | Grade A recycled | Grade B recycled | Note |
|---|---|---|---|---|
| Unit purchase price (index) | 100 | 50 | 35 | The only number most procurement systems compare |
| Trips before repair | 15–20 | 9–14 | 7–11 | New lasts longer; it also costs twice as much |
| Purchase cost per trip (index) | 5.6 | 4.3 | 3.8 | Price divided by trips |
| Tare weight | 36 lb | 35 lb | 33 lb | Recycled fir is often lighter than new hardwood |
| Freight weight penalty | Baseline | Neutral | −3 lb/unit | Only matters on weight-limited lanes |
| Expected damage rate | 0.3% | 0.3% | 0.4% | Graded stock behaves; ungraded stock does not |
| Receiving rejections | Rare | Rare | Occasional | Graded + written tolerance removes most of this |
| End-of-life cost | 0 | 0 | 0 | We collect and pay or collect free — never a disposal fee |
| Documentation value | None | Diversion certificate | Diversion certificate | Reportable ESG outcome at no extra cost |
- Purchase price share of total cost5–15%
- Freight weight share~30%
- Damage & rework share~38%
- Handling labour share~20%
Build this yourself
One row per option, six columns: unit price, tare weight, expected trips, damage rate, rejection risk, disposal cost. Multiply out across annual volume. It takes an afternoon, the cheapest unit price almost never wins, and we will happily help build it — including with numbers that do not favour us.
The full articleDiagnostics
Read the damage, fix the cause
Damage patterns are not random. Each one points at a specific handling behaviour, and fixing the behaviour is worth more than fixing the pallets.
| What you see | What it almost always means | What to change | Cost to fix |
|---|---|---|---|
| Split lead boards at one end | Forks driven in too fast and too high | Operator training; dock lighting. Usually one shift is responsible | Free |
| Torn stringer notches | Pallet jacks entering notched stringers at an angle | Specify block pallets with true four-way entry | Spec change |
| Bottom boards ripped off cleanly | Pallets dragged rather than lifted, or frozen to a cold-store floor | Floor condition, forklift capacity at peak | Low |
| Crushed corner blocks | Stacks higher than the rating, or uneven loads on one corner | Stack-height policy; centre the load | Free |
| Out of square, nothing broken | Racking loading pallets diagonally — beams at different heights | Rack survey. This one is worth chasing | Medium |
| Mould in the middle of a stack | Wet pallets stacked tight with no airflow | Store off the ground, cover the top, leave side gaps | Low |
| Protruding nails tearing cases | Ungraded stock, or units repaired without re-checking | Buy graded; reject on the ticket | Free |
| Deck boards cupping | Moisture cycling between a freezer and a humid dock | Kiln-dried pool; helical fasteners | Spec change |
Keep thirty of your own broken pallets aside for a month and photograph the damage. Patterns appear quickly. We do this analysis free with any repair quote, because a customer whose damage rate halves buys from us for a decade.
Storage
Keeping pallets usable through a wet winter
Portland takes about 36 inches of rain a year and most of it lands between November and March. You do not need a building to survive that — you need three habits.
- Off the ground
- Two spare pallets as a base. Anything touching soil wicks water and rots from the bottom layer up.
- Covered on top
- A tarp that actually reaches the sides. Rain enters a stack from above, not from the side.
- Air gaps, not a seal
- A sealed tarp traps condensation and produces the mould problem you were avoiding. Leave the sides open.
- Away from drip lines
- Anything under a roofline drip edge stays wet all winter, regardless of what you cover it with.
- Aligned with the wind
- Stacks oriented with prevailing wind dry noticeably faster. Free, and it works.
- Rotate the pile
- First in, first out. The bottom of an untouched stack is where pallets go to die.
| Condition | Weight | Stiffness | Rack it? |
|---|---|---|---|
| Kiln dried (≤19% MC) | 33 lb | Full rating | Yes |
| Air dried, covered | 35 lb | Full rating | Yes |
| Damp, uncovered 2 weeks | 39 lb | Reduced | Floor stack |
| Rain-soaked | 45 lb | Materially reduced | No — let it dry |
| Frozen wet | 45 lb+ | Unpredictable | No |
Nine pounds of water per pallet is nine pounds of freight you pay to move. Across 600 units that is more than two and a half tonnes of water on a truck. Field notes on moisture
Freight
What fits in what
Pallet counts per vehicle and container, so you can sanity-check a quote before you accept it.
| Equipment | Floor positions (48×40) | Empty pallets stacked | Notes |
|---|---|---|---|
| 53' dry van | 30 | up to ~560 | The standard North American trailer |
| 48' dry van | 26 | up to ~500 | Still common on regional lanes |
| 48' flatbed | 26 | up to ~520 | Our workhorse for yard-to-yard moves |
| 53' curtain-sider | 30 | up to ~560 | Weather protection with side access |
| 26' box truck, lift-gate | 12 | up to ~240 | Urban docks with no forklift |
| 40' ocean container | 20 | up to ~400 | ISPM-15 marking required |
| 40' high-cube container | 20 | up to ~460 | Extra height, same floor |
| 20' ocean container | 10 | up to ~200 | Heavy, dense loads |
| 40 yd hook-lift container | n/a | ~90 loose cores | For standing recycling bins |
Pallet freight is almost always weight-constrained before it is cube-constrained, which is why tare weight is a real cost line. How we price a lane
Reference
Standards, bodies and who decides what
Pallets sit under a surprising number of overlapping rules. Here is who writes them and what they actually govern.
| Reference | Who maintains it | What it governs | Does it bind a used pallet sale? |
|---|---|---|---|
| ISPM-15 | IPPC, under the UN FAO | Treatment and marking of solid wood packaging in international trade | Yes, for export |
| GMA footprint (48×40) | Industry convention, originally grocery manufacturers | A footprint, not a quality level | No — it is a size |
| EPAL / EUR | European Pallet Association | Euro pallet construction, repair and branding | Yes, if sold as EPAL |
| ISO 6780 | International Organization for Standardization | Principal pallet footprints worldwide | No |
| ASTM D1185 / D1083 | ASTM International | Test methods for pallet performance | No, but ratings reference them |
| PDS (Pallet Design System) | Virginia Tech / NWPCA | Engineering-grade load modelling | No — a design tool |
| NWPCA uniform standards | National Wooden Pallet & Container Association | Common grade vocabulary | Voluntary |
| OSHA 1910.176 | US Dept of Labor | Safe storage, stacking and housekeeping | Yes, in your building |
| Oregon EPR (SB 582) | Oregon DEQ | Producer responsibility for packaging; wood is in scope for reporting | Increasingly, yes |
| FSMA / food safety plans | US FDA | Packaging as a food-contact hazard consideration | Via your audit, yes |
The gap in that list is the interesting part: no authority grades used pallets. That is why a written supplier specification — ours is published here — is the entire quality system in this industry.
Everything else on this site
- The size library Twenty footprints, both measurement systems, tolerances and stock depth
- Grades explained A, B, C and reman written out, including what each costs us
- Load capacity Static, dynamic and racked without hand-waving
- Published standards The whole quality system, and our rejection remedy
- Pallet Passport Type in a stamped ID and read that pallet's life
- Carbon math Line-by-line derivation with the leakage caveat
- Journal 33 long articles from the grading line
- Glossary 36 terms, yard definitions
- All locations 51 states and DC, 323 city pages
- Contact us 3821 NW St Helens Rd, Portland, OR 97210 — email only, no phone
Next step
Shall we put a number on it?
Email reaches the same yard team that graded the stock. Written quotes, one business day, no phone tag.