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Service area

Where our own trucks run

Our fleet covers a 180-mile radius from the yard. Beyond that we quote through partner yards and freight — written quotes, every state, with the grading done by whoever is nearest to you.

180-mile own-fleet radius 51 states quoted 82% load factor
A box trailer loaded floor to ceiling with stacked pallets, doors open at the dock
Outbound load, paired trip

Request a quote

Give us a ZIP and we will tell you the truth.

If we cannot serve you directly we will say so and point you at who can — then quote the freight if it still makes sense.

Portland, OR · email only, no phone

A mailbox you actually read — this is how we reply.
US or Canada, 10 digits — format (503) 274-0900.
US ZIP or Canadian code.
Type freely or pick from the list.
Whole number — per month or one-time.

Required fields are marked *. We validate every entry, so a typo in your email or ZIP will be flagged before the request is sent. Read our privacy note.

Lanes

What the fleet actually does

Published minimums and response times. Outside these lanes we quote freight honestly rather than pretending the truck is already going that way.

LaneFrequencyMinimum pickupQuote responseEquipment
Portland metroDaily50 palletsSame dayFlatbed, lift-gate box, hook-lift
Vancouver / Camas WADaily50 palletsSame dayFlatbed, lift-gate box
Salem / Albany / CorvallisWeekly150 pallets1 business dayFlatbed, curtain-sider
Eugene / SpringfieldWeekly150 pallets1 business dayFlatbed, curtain-sider
Longview / Kelso WA2× weekly150 pallets1 business dayFlatbed
Hood River / The DallesWeekly150 pallets1 business dayCurtain-sider
Bend / RedmondBiweekly200 pallets1–2 daysCurtain-sider
Medford / Rogue ValleyBiweekly200 pallets1–2 daysFlatbed
Seattle / TacomaWeekly250 pallets1–2 daysFlatbed, curtain-sider
Boise / Treasure ValleyBiweekly250 pallets1–2 daysCurtain-sider
Everywhere elsePartner networkBy quote1–2 daysPartner yards and common carrier
  • 180 miown-fleet radius
  • 82%average load factor
  • 51states with written quotes
  • 323city pages on this site

Looking for a specific city? Browse the full location directory

Honest limits

What we will not pretend

Outside 180 miles
Our truck is not already going there. We quote partner yards or common carrier and show you the difference.
Gorge in winter
I-84 closes for ice and wind most winters. Eastern lanes carry a built-in flex day.
Very small outside-metro loads
Below 150 units outside the metro, self-haul to the yard is usually cheaper for you. We will say so.
Same-day outside metro
Not offered. Promising it would mean breaking it.

Process

How a scheduled route actually happens

No sales team, no discovery call, no CRM sequence. We have no telephone, so everything below happens in writing and stays searchable afterwards.

  • What we need: footprint, grade, count, ZIP, and how the pallet is handled.
  • Nice to have: a photo, your dock height, whether you run forklifts or jacks.
  • Not needed: a purchase order, an account, or a phone conversation.
  1. 01

    You send the form

    Every form on this site is the same form and reaches the same yard team. Required fields are validated as you type, so a mistyped ZIP or email is caught before anything is sent.

  2. 02

    We check today's stock

    Used pallet availability moves daily. You get a real count and a real date rather than a list price that was true last quarter.

  3. 03

    A written quote, within one business day

    Price per unit by grade, freight itemised separately, delivery window, and any honest reservations we have about the specification you asked for.

  4. 04

    Delivery, count, paperwork

    Signed count sheet on arrival, weight ticket where relevant, and a diversion certificate for anything we collect for recycling.

PalletLinker published ratings. Quoted back to you in writing on every order. Racked figures assume edge support only, evenly distributed, no overhang.
PalletStaticDynamicRackedTareStack height
48×40 GMA Grade A8,000 lb2,800 lb2,200 lb33–37 lb3 high loaded
48×40 GMA Grade B6,500 lb2,200 lb1,500 lb30–36 lb2 high loaded
48×40 block, 4-way9,000 lb2,500 lb2,400 lb37–41 lb4 high loaded
EPAL / Euro 18,800 lb3,300 lb2,200 lb48–55 lb3 high loaded
42×42 beverage7,500 lb2,600 lb1,900 lb35–39 lb3 high loaded
48×48 drum9,500 lb3,000 lb2,300 lb40–45 lb2 high loaded
36×36 nursery deck4,500 lb1,400 lb900 lb24–28 lb2 high loaded
48×20 half pallet3,000 lb1,400 lb900 lb18–22 lb2 high loaded
Remanufactured 48×406,000 lb2,000 lb1,200 lb30–38 lb2 high loaded
Heavy skid 96×4816,000 lb12,000 lbNot for racking95–130 lb1 high

Money

How a pallet price is actually built

Four inputs, in descending order of importance. None of them is a list price, which is why we quote rather than publish.

Today's pool depth
How many units of that footprint and grade are physically in the yard this week. Used stock is not manufactured on demand.
Grade and screening
Grade A costs more than B because the yield is lower, not because the wood is different. Screened automation pools cost more again.
Freight
Always itemised separately. Paired loads — where your delivery rides with a collection — are priced lower because they genuinely cost us less.
Volume and commitment
A quarterly supply program fixes a price and reserves stock. Spot buying at peak is the most expensive way to buy pallets.
  • New 48×40 palletindex 100
  • Grade A recycled45–55
  • Grade B recycled30–40
  • Remanufactured25–35
  • Repairing your own40–55% of replacement

Indicative cost index against a new pallet of the same footprint. Purchase price is typically only 5–15% of a pallet's total cost per trip — freight weight, damage and receiving-dock rework are usually larger. The full arithmetic

Questions

What people ask about our service area

What is the minimum order or pickup?

No hard minimum for collection at the yard — come and take four pallets on a Saturday morning if you like. For delivery it is 50 units inside Portland metro and 150 outside it, because the truck has to earn its diesel. Outside our 180-mile fleet radius we quote through partner yards and freight, with the lane itemised.

How fast can this happen?

Standard 48×40 Grade A and B stock: same day for pickup, next day for metro delivery. Block pallets one to three days. Custom builds five to nine business days; engineered runs two to three weeks. Heat treatment is same day for booked batches and 48 hours standard. Written quotes always come back within one business day.

Why is there no phone number anywhere?

Because verbal quotes get remembered differently by different people. Since 2018 every price, date and commitment we make exists in an email you can search and forward. Most customers dislike it for about a month and then prefer it. Everything else happens in person at 3821 NW St Helens Rd, Portland, OR 97210.

Can I inspect before committing?

Please do. Visit the yard by email arrangement — closed-toe boots required, hi-vis provided — or ask for photographs of the actual pool your order would come from. We would rather lose an order than have a customer discover a surprise on their dock.

What documentation comes with it?

A written quote, a signed count sheet by grade, a weight ticket where material is weighed, heat-treatment certificates for treated batches (archived seven years), and a monthly diversion certificate for anything we collect for recycling — measured pounds kept out of landfill, which is the figure your ESG report actually needs.

What will you refuse to do?

Take methyl-bromide fumigated, chemically contaminated or fire-damaged wood. Buy marked rental-pool pallets, which belong to their operator. Promise same-day delivery outside the metro. Or quote a grade we do not think will survive your handling — we will specify downward and explain why.

Freight

What fits in what

Pallet counts per vehicle and container, so you can sanity-check a quote before you accept it.

Empty pallets, stacked, with typical safe stack heights. Loaded counts are governed by your product, not by the pallet.
EquipmentFloor positions (48×40)Empty pallets stackedNotes
53' dry van30up to ~560The standard North American trailer
48' dry van26up to ~500Still common on regional lanes
48' flatbed26up to ~520Our workhorse for yard-to-yard moves
53' curtain-sider30up to ~560Weather protection with side access
26' box truck, lift-gate12up to ~240Urban docks with no forklift
40' ocean container20up to ~400ISPM-15 marking required
40' high-cube container20up to ~460Extra height, same floor
20' ocean container10up to ~200Heavy, dense loads
40 yd hook-lift containern/a~90 loose coresFor standing recycling bins

Pallet freight is almost always weight-constrained before it is cube-constrained, which is why tare weight is a real cost line. How we price a lane

Timing

The pallet year in the Pacific Northwest

Supply and price both move with the seasons. Knowing the shape of the year is worth more than negotiating hard in October.

MonthWhat the region is doingPool depthWhat to do
JanuaryEverything quiet; recycling inflow steadyDeepBest buying window of the year. We stockpile now
FebruaryRepair bay catching upDeepLock quarterly pricing; book spring nursery stock
MarchNursery season beginsTightening on 36×36Spring stock should already be reserved
AprilNursery peak; landscaping startsTight on nursery decksMulch and bedding demand rises sharply
MayNursery winding downNormalisingGood month for custom builds and crate projects
JuneBerry harvestNormalWatch for short-notice agricultural requests
JulyBerries, early stone fruitNormalForecast your October number now
AugustPre-harvest build-upNormalising downHarvest slots allocated this month
SeptemberHazelnut and grape harvest beginsTightReserved stock only. Spot buyers struggle
OctoberPeak harvest; cider applesTightest of the yearDo not start here. Everyone calls at once
NovemberHarvest ends; rain beginsRecoveringGrading gets stricter; covered storage fills
DecemberRetail peak, agriculture stopsDeep againMulch demand collapses, biomass rises

If you are selling

Six things that raise what your pile is worth

None of these require you to sort anything. They just make the pile faster for a driver and a grader to deal with, and that difference lands in the price.

  1. 01

    Get it off the dirt

    The bottom layer of a stack sitting on soil is the layer we have to write off. Two spare pallets underneath prevents it.

  2. 02

    Stack square and to one height

    Even stacks load faster, count accurately and travel without shifting. Leaning piles get counted conservatively.

  3. 03

    Keep sizes together

    You do not need to grade, but separating 48×40 from everything else takes minutes and raises the per-unit price.

  4. 04

    Pull out the obvious non-wood

    Carpet, foam-backed board, metal frames and the occasional bicycle. Composites cost us money to separate.

  5. 05

    Leave truck and forklift access

    A pile behind a locked gate at the end of a narrow alley is worth less than the same pile on a loading apron.

  6. 06

    Photograph it once

    One picture from fifteen feet tells a grader footprint, grade mix, moisture exposure and count within about 15%.

What we can and cannot take. We will always name somebody who can handle the rest.
MaterialWe take itBasis
48×40 GMA, any gradeYesPaid per unit by grade
Euro / EPAL brandedYesPaid per unit, market dependent
Block pallets, odd sizesYesPaid per unit
Broken cores, mixed pilesYesUsually collected free
Crates, bins, dunnageYesBy weight
Wet or unsortable stockYesFree, or a small haul fee
Marked rental-pool palletsNoThey belong to their operator
MB-stamped (fumigated)NoCannot enter our streams
Painted or contaminatedNoWould degrade mulch and bedding
Fire-damagedNoUnsafe to process
How selling works

Storage

Keeping pallets usable through a wet winter

Portland takes about 36 inches of rain a year and most of it lands between November and March. You do not need a building to survive that — you need three habits.

Off the ground
Two spare pallets as a base. Anything touching soil wicks water and rots from the bottom layer up.
Covered on top
A tarp that actually reaches the sides. Rain enters a stack from above, not from the side.
Air gaps, not a seal
A sealed tarp traps condensation and produces the mould problem you were avoiding. Leave the sides open.
Away from drip lines
Anything under a roofline drip edge stays wet all winter, regardless of what you cover it with.
Aligned with the wind
Stacks oriented with prevailing wind dry noticeably faster. Free, and it works.
Rotate the pile
First in, first out. The bottom of an untouched stack is where pallets go to die.
What moisture does, measured on our own scale and grading line.
ConditionWeightStiffnessRack it?
Kiln dried (≤19% MC)33 lbFull ratingYes
Air dried, covered35 lbFull ratingYes
Damp, uncovered 2 weeks39 lbReducedFloor stack
Rain-soaked45 lbMaterially reducedNo — let it dry
Frozen wet45 lb+UnpredictableNo

Nine pounds of water per pallet is nine pounds of freight you pay to move. Across 600 units that is more than two and a half tonnes of water on a truck. Field notes on moisture

Next step

Send a ZIP code, get a straight answer

Including when the straight answer is that somebody closer to you should handle it.

Get a quote