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Portland, OR · email only, no phone
Pharmaceutical and biotech customers are the only group for whom our standard advice is frequently not to buy recycled. Documented white-wood policies, cleanroom particulate limits and validated cold chains are real constraints, and arguing with an auditor holding a policy document is not a service.
What we do instead is build new to specification, treat and stamp for export, crate instruments to a tested drawing, and keep records for seven years. Where a policy genuinely permits graded recycled stock, we will show you the saving and let you decide.
Detail
What this means in practice
New white wood to policy
Fresh-sawn fir, unstained, kiln-dried, built to your documented specification with batch records.
Instrument crating
Cradle-cut blocking, recycled closed-cell foam lining, load-tested and filmed before production.
Cold chain adjacency
Kiln-dried stock for freezer and refrigerated environments, where thermal cycling loosens ordinary fasteners.
Plastic where it is right
Cleanroom and wash-down applications get plastic. We will tell you when wood is the wrong answer.
Specifications
Numbers you can plan around
Published, honoured, and quoted back to you in writing on every order.
| Requirement | What we supply | Documentation |
|---|---|---|
| Audited white-wood policy | New fresh-sawn fir, unstained | Species declaration, batch record |
| Export shipment | New or recycled, HT and stamped | ISPM-15 certificate, chart recorder data |
| Instrument transport | Crate to tested drawing | Test footage, signed drawing on file |
| Freezer storage | Kiln-dried ≤19% MC, helical fasteners | Moisture statement |
| Cleanroom adjacent | Plastic, supplied not manufactured | Manufacturer documentation |
Receiving
What to check on delivery
Eleven minutes on the first three deliveries sets the tone for the whole relationship. Do this with any supplier, including us.
| Check | How | Pass | If it fails |
|---|---|---|---|
| Overall size | Tape measure, both dimensions, one pallet in ten | Within 1/4" (Grade A) or 1/2" (Grade B) | Note it on the delivery ticket |
| Squareness | Steel square in two opposite corners | Within 1/4" on the diagonal | Reject the unit; we replace next route |
| Protruding nails | Palm flat across the top deck | Nothing catches | Reject — this is what tears packaging |
| Bottom boards | Flip one pallet in ten | No split through a nail line | Reject; it will fail in a rack |
| Moisture | Lift one. Wet pallets are 8–10 lb heavier | Feels dry, sounds sharp | Floor stack to dry, do not rack at rating |
| Mould or staining | Visual, both decks | Weathering only, no fuzz | Reject for any food-contact use |
| Grade mix | Count against the delivery note | Matches what you ordered | Ask for the count sheet to be corrected |
Write failures on the delivery ticket rather than calling — a written record is the only thing that reliably changes supplier behaviour, and we replace rejected units on the next route with no restocking charge.
Money
How a pallet price is actually built
Four inputs, in descending order of importance. None of them is a list price, which is why we quote rather than publish.
- Today's pool depth
- How many units of that footprint and grade are physically in the yard this week. Used stock is not manufactured on demand.
- Grade and screening
- Grade A costs more than B because the yield is lower, not because the wood is different. Screened automation pools cost more again.
- Freight
- Always itemised separately. Paired loads — where your delivery rides with a collection — are priced lower because they genuinely cost us less.
- Volume and commitment
- A quarterly supply program fixes a price and reserves stock. Spot buying at peak is the most expensive way to buy pallets.
- New 48×40 palletindex 100
- Grade A recycled45–55
- Grade B recycled30–40
- Remanufactured25–35
- Repairing your own40–55% of replacement
Indicative cost index against a new pallet of the same footprint. Purchase price is typically only 5–15% of a pallet's total cost per trip — freight weight, damage and receiving-dock rework are usually larger. The full arithmetic
- 01
Published specifications
Grade definitions, dimensional tolerances and racked load ratings in writing. Most yards will not publish a racked figure at all.
- 02
Hand graded, four-hour triage
Two graders per line, flipped and sounded. Every inbound load is triaged within four working hours so nothing rots in a mystery pile.
- 03
Zero landfill, measured
Weighed in, weighed out, reconciled monthly. Zero pounds landfilled in 2025, with a certificate you can hand to an auditor.
- 04
Everything in writing
No phone line by choice. Every price, date and commitment lives in an email you can search, forward and hold us to.
- 05
Repair before replacement
A repair bay, a kiln, a de-nailer and a grinder on site. Repairing a pallet avoids roughly 11 kg CO₂e and costs you half of new.
- 06
Traceable by stamp
Every unit carries a Pallet Passport ID burned into a stringer. Type it in and read its species, cycles, repairs and carbon ledger.
Avoid these
Six expensive mistakes
Every one of these has cost a customer real money in front of us.
- 01
Buying on unit price alone
Purchase price is 5–15% of total cost per trip. Tare weight, damage rate and receiving-dock rework are usually larger line items, and none of them appear on a quote comparison.
- 02
Accepting overhang
A load extending even an inch past the deck transfers weight into the packaging instead of the pallet. Case compression strength drops sharply and the damage appears three handling events later, in somebody else's warehouse.
- 03
Racking on a dynamic rating
Dynamic is what a pallet carries while being moved. Racked — supported only at its edges — is smaller and is the only number that matters in beam racking. Ask for it in writing.
- 04
Specifying Grade A out of habit
For one-way shipping, floor stacking and closed loops, Grade B does the same job for roughly 20% less. Over-specifying is paying for appearance.
- 05
Storing pallets on bare ground
Two spare pallets as a base and a tarp that reaches the sides will keep a stack usable through a Portland winter. A soaked pallet gains nine pounds of paid freight weight and loses stiffness.
- 06
Forgetting that dunnage needs a stamp
On export loads the bracing, blocking and chocks are solid wood packaging too. One untreated board can hold an entire container at a foreign port.
The yard
What stands behind this page
- 14kpallets graded monthlytwo hand-grading lines
- 1,100heat treated per dayISPM-15, chart recorded
- 4.1M lbwood diverted last year68% reused whole
- 0 lblandfilled in 2025weighed and reconciled
What this means for your reporting
Reuse is the cheapest emissions reduction available in logistics, and it is also the easiest to document. We model a new 48×40 softwood pallet at 14.2 kg CO₂e — lumber production, fasteners, assembly and delivery — and a reuse cycle at 3.1 kg, covering collection, repair materials, yard overhead and redelivery. The difference, 11 kg CO₂e per reuse, is the figure we publish.
We also publish the caveat: that figure assumes a reused pallet genuinely displaces the manufacture of a new one. Economists call the gap leakage, and nobody in this industry can honestly claim it is zero. We think displacement is high because the pallet market is regional and price-responsive, but we will not pretend it is perfect.
Which is why we lead with the number that needs no assumptions: measured landfill diversion. Landfilled wood decomposes anaerobically and releases methane, roughly 28 times worse than CO₂ over a century. Keeping four million pounds of wood out of a hole in the ground is a benefit you can weigh.
Per-unit figures
- New pallet
- 14.2 kg CO₂e (range 12.8–16.1)
- Reused graded pallet
- 3.1 kg CO₂e
- Repaired customer-owned
- 2.2 kg CO₂e
- Avoided per reuse
- 11 kg CO₂e, published
- Wood kept in service
- 33–37 lb per unit
- Biogenic carbon stored
- ~26 kg CO₂-equivalent
Questions
Asked often
Why would a pallet supplier talk us out of a sale?
Because advice is most of what we sell. A supplier who recommends their preferred product in every situation is a supplier whose recommendations are worthless.
Can recycled wood ever pass a pharma audit?
Sometimes, where the policy specifies condition and documentation rather than fresh wood. Show us the policy text and we will tell you honestly which clause decides it.
How long do you keep batch records?
Seven years, retrievable by batch number — the same retention we apply to heat-treatment chart data.
Questions
What people ask about pharma & biotech where documentation is the product
What is the minimum order or pickup?
No hard minimum for collection at the yard — come and take four pallets on a Saturday morning if you like. For delivery it is 50 units inside Portland metro and 150 outside it, because the truck has to earn its diesel. Outside our 180-mile fleet radius we quote through partner yards and freight, with the lane itemised.
How fast can this happen?
Standard 48×40 Grade A and B stock: same day for pickup, next day for metro delivery. Block pallets one to three days. Custom builds five to nine business days; engineered runs two to three weeks. Heat treatment is same day for booked batches and 48 hours standard. Written quotes always come back within one business day.
Why is there no phone number anywhere?
Because verbal quotes get remembered differently by different people. Since 2018 every price, date and commitment we make exists in an email you can search and forward. Most customers dislike it for about a month and then prefer it. Everything else happens in person at 3821 NW St Helens Rd, Portland, OR 97210.
Can I inspect before committing?
Please do. Visit the yard by email arrangement — closed-toe boots required, hi-vis provided — or ask for photographs of the actual pool your order would come from. We would rather lose an order than have a customer discover a surprise on their dock.
What documentation comes with it?
A written quote, a signed count sheet by grade, a weight ticket where material is weighed, heat-treatment certificates for treated batches (archived seven years), and a monthly diversion certificate for anything we collect for recycling — measured pounds kept out of landfill, which is the figure your ESG report actually needs.
What will you refuse to do?
Take methyl-bromide fumigated, chemically contaminated or fire-damaged wood. Buy marked rental-pool pallets, which belong to their operator. Promise same-day delivery outside the metro. Or quote a grade we do not think will survive your handling — we will specify downward and explain why.
Vocabulary
Terms used on this page
Defined the way a yard uses them, not the way a standards document does.
- Block pallet
- A pallet supported by nine solid blocks rather than stringers, giving true four-way entry and better racked performance.
- Bolster
- A squared timber used to block and brace loads inside trailers and containers. We re-saw ours from retired stringers.
- Chamfer
- The bevelled edge on a bottom deck board that lets a pallet jack roll on without catching.
- Companion stringer
- A second timber nailed alongside a cracked stringer to span the damage and restore the load path.
- Core
- Low-grade pallet material bought for board and fibre recovery rather than resale.
- Closed loop
- A pallet population circulating between known points and returning. Cycle time, not consumption, governs pool size.
- Deck board
- The boards nailed across stringers or blocks forming the top and bottom surfaces of a pallet.
- De-nailer
- The machine that separates deck boards from stringers and removes fasteners before fibre recovery.
Long reads
From the journal · written in the yard
- Aug 18, 2026 · 9 min
A pallet glossary for people who have to buy them
Forty terms you will hear from a pallet yard, defined in the way a yard actually uses them rather than the way a standar…
- Apr 14, 2026 · 6 min
When new pallets are genuinely the right answer
We are a reuse company. Here, honestly, are the five cases where we will recommend buying new — and the three where we w…
- Feb 3, 2026 · 7 min
How many pallets do you actually need? A sizing method that works
Most companies either run out in week three or store a thousand units they never use. The calculation takes fifteen minu…
- Jan 13, 2026 · 7 min
Pallet furniture, done properly: safety, species and finish
Most internet pallet furniture is built from wood nobody checked. Here is how to do it so the result is beautiful and sa…
Decision table
Five ways to get a pallet, compared honestly
Including the two we do not sell. Cost index is against a new wooden pallet of the same footprint.
| Option | Cost index | Trips | Repairable | Carbon per use | Best for | Watch out for |
|---|---|---|---|---|---|---|
| Grade A recycled | 45–55 | 9–14 then repair | Yes | 3.1 kg | Almost everything | Colour varies; tare varies by a few pounds |
| Grade B recycled | 30–40 | 7–11 then repair | Yes | 3.1 kg | One-way, floor stacking, closed loops | Lower racked rating (1,500 lb) |
| Remanufactured | 25–35 | 5–8 | Yes | 4.8 kg | One-way on a budget | Visibly mixed boards; 1,200 lb racked |
| New wooden | 100 | 15–20 then repair | Yes | 14.2 kg | Tight tolerances, audits, odd sizes | Pays for appearance you may not need |
| Plastic | 500–1,000 | 30–100 | No | High embodied, low per-use | Wash-down, deep freeze, pharma | Cracks end its life; not repairable |
| Rental pool | Per-trip fee | Managed | By operator | Operator's figure | Exchange networks, retail mandates | Pallets are not yours; losses are chargeable |
We sell the first four and supply plastic where a wash-down line genuinely needs it. We do not operate a rental pool, and we will not buy marked pool pallets from you — they belong to their operator. Full comparisons
Worked example
Cost per trip, calculated properly
A real comparison for a plant shipping 600 pallets a month on a weight-sensitive lane. Copy the method, not the numbers.
| Line | New pallet | Grade A recycled | Grade B recycled | Note |
|---|---|---|---|---|
| Unit purchase price (index) | 100 | 50 | 35 | The only number most procurement systems compare |
| Trips before repair | 15–20 | 9–14 | 7–11 | New lasts longer; it also costs twice as much |
| Purchase cost per trip (index) | 5.6 | 4.3 | 3.8 | Price divided by trips |
| Tare weight | 36 lb | 35 lb | 33 lb | Recycled fir is often lighter than new hardwood |
| Freight weight penalty | Baseline | Neutral | −3 lb/unit | Only matters on weight-limited lanes |
| Expected damage rate | 0.3% | 0.3% | 0.4% | Graded stock behaves; ungraded stock does not |
| Receiving rejections | Rare | Rare | Occasional | Graded + written tolerance removes most of this |
| End-of-life cost | 0 | 0 | 0 | We collect and pay or collect free — never a disposal fee |
| Documentation value | None | Diversion certificate | Diversion certificate | Reportable ESG outcome at no extra cost |
- Purchase price share of total cost5–15%
- Freight weight share~30%
- Damage & rework share~38%
- Handling labour share~20%
Build this yourself
One row per option, six columns: unit price, tare weight, expected trips, damage rate, rejection risk, disposal cost. Multiply out across annual volume. It takes an afternoon, the cheapest unit price almost never wins, and we will happily help build it — including with numbers that do not favour us.
The full articleDiagnostics
Read the damage, fix the cause
Damage patterns are not random. Each one points at a specific handling behaviour, and fixing the behaviour is worth more than fixing the pallets.
| What you see | What it almost always means | What to change | Cost to fix |
|---|---|---|---|
| Split lead boards at one end | Forks driven in too fast and too high | Operator training; dock lighting. Usually one shift is responsible | Free |
| Torn stringer notches | Pallet jacks entering notched stringers at an angle | Specify block pallets with true four-way entry | Spec change |
| Bottom boards ripped off cleanly | Pallets dragged rather than lifted, or frozen to a cold-store floor | Floor condition, forklift capacity at peak | Low |
| Crushed corner blocks | Stacks higher than the rating, or uneven loads on one corner | Stack-height policy; centre the load | Free |
| Out of square, nothing broken | Racking loading pallets diagonally — beams at different heights | Rack survey. This one is worth chasing | Medium |
| Mould in the middle of a stack | Wet pallets stacked tight with no airflow | Store off the ground, cover the top, leave side gaps | Low |
| Protruding nails tearing cases | Ungraded stock, or units repaired without re-checking | Buy graded; reject on the ticket | Free |
| Deck boards cupping | Moisture cycling between a freezer and a humid dock | Kiln-dried pool; helical fasteners | Spec change |
Keep thirty of your own broken pallets aside for a month and photograph the damage. Patterns appear quickly. We do this analysis free with any repair quote, because a customer whose damage rate halves buys from us for a decade.
Storage
Keeping pallets usable through a wet winter
Portland takes about 36 inches of rain a year and most of it lands between November and March. You do not need a building to survive that — you need three habits.
- Off the ground
- Two spare pallets as a base. Anything touching soil wicks water and rots from the bottom layer up.
- Covered on top
- A tarp that actually reaches the sides. Rain enters a stack from above, not from the side.
- Air gaps, not a seal
- A sealed tarp traps condensation and produces the mould problem you were avoiding. Leave the sides open.
- Away from drip lines
- Anything under a roofline drip edge stays wet all winter, regardless of what you cover it with.
- Aligned with the wind
- Stacks oriented with prevailing wind dry noticeably faster. Free, and it works.
- Rotate the pile
- First in, first out. The bottom of an untouched stack is where pallets go to die.
| Condition | Weight | Stiffness | Rack it? |
|---|---|---|---|
| Kiln dried (≤19% MC) | 33 lb | Full rating | Yes |
| Air dried, covered | 35 lb | Full rating | Yes |
| Damp, uncovered 2 weeks | 39 lb | Reduced | Floor stack |
| Rain-soaked | 45 lb | Materially reduced | No — let it dry |
| Frozen wet | 45 lb+ | Unpredictable | No |
Nine pounds of water per pallet is nine pounds of freight you pay to move. Across 600 units that is more than two and a half tonnes of water on a truck. Field notes on moisture
If you are selling
Six things that raise what your pile is worth
None of these require you to sort anything. They just make the pile faster for a driver and a grader to deal with, and that difference lands in the price.
- 01
Get it off the dirt
The bottom layer of a stack sitting on soil is the layer we have to write off. Two spare pallets underneath prevents it.
- 02
Stack square and to one height
Even stacks load faster, count accurately and travel without shifting. Leaning piles get counted conservatively.
- 03
Keep sizes together
You do not need to grade, but separating 48×40 from everything else takes minutes and raises the per-unit price.
- 04
Pull out the obvious non-wood
Carpet, foam-backed board, metal frames and the occasional bicycle. Composites cost us money to separate.
- 05
Leave truck and forklift access
A pile behind a locked gate at the end of a narrow alley is worth less than the same pile on a loading apron.
- 06
Photograph it once
One picture from fifteen feet tells a grader footprint, grade mix, moisture exposure and count within about 15%.
| Material | We take it | Basis |
|---|---|---|
| 48×40 GMA, any grade | Yes | Paid per unit by grade |
| Euro / EPAL branded | Yes | Paid per unit, market dependent |
| Block pallets, odd sizes | Yes | Paid per unit |
| Broken cores, mixed piles | Yes | Usually collected free |
| Crates, bins, dunnage | Yes | By weight |
| Wet or unsortable stock | Yes | Free, or a small haul fee |
| Marked rental-pool pallets | No | They belong to their operator |
| MB-stamped (fumigated) | No | Cannot enter our streams |
| Painted or contaminated | No | Would degrade mulch and bedding |
| Fire-damaged | No | Unsafe to process |
Safety
Pallet safety, the short version
OSHA 1910.176 covers storage and housekeeping in your building. These are the specifics that actually cause incidents.
- 01
Never rack on an unknown rating
If nobody can produce a racked (edge-support) figure in writing, treat the pallet as unrated and floor stack it. This is the single most common serious incident in warehousing.
- 02
Empty stack height
Keep empty pallet stacks to a sensible, stable height — commonly capped around 15 units or 6 feet by site policy — on level ground, away from exits and sprinkler heads.
- 03
Empty pallets are a fire load
Idle wooden pallets burn fast and hot. Most fire codes limit indoor idle storage and require separation from other combustibles. Outdoor storage needs clearance from buildings.
- 04
Never climb a stack
Obvious, routinely ignored, and the cause of most pallet-related injuries. Use equipment, not a foothold.
- 05
Mind protruding fasteners
Gloves, and reject units with nails standing proud. A nail that tears a case will also tear a hand.
- 06
Do not burn treated wood
Never burn MB-fumigated, painted or chemically treated wood. Untreated offcuts are fine as fuel; everything else goes to a proper stream.
This is general guidance rather than a compliance document. Your local fire code and your own risk assessment govern; we are happy to supply load ratings and treatment records to support yours.
Everything else on this site
- The size library Twenty footprints, both measurement systems, tolerances and stock depth
- Grades explained A, B, C and reman written out, including what each costs us
- Load capacity Static, dynamic and racked without hand-waving
- Published standards The whole quality system, and our rejection remedy
- Pallet Passport Type in a stamped ID and read that pallet's life
- Carbon math Line-by-line derivation with the leakage caveat
- Journal 33 long articles from the grading line
- Glossary 36 terms, yard definitions
- All locations 51 states and DC, 323 city pages
- Contact us 3821 NW St Helens Rd, Portland, OR 97210 — email only, no phone
Next step
Shall we put a number on it?
Email reaches the same yard team that graded the stock. Written quotes, one business day, no phone tag.